Laura
I was quite impressed with the variety and selection available with Blim & Blum and opted to purchase a print with 3 star maps for my Dad’s 60th Birthday, asking to see the preview of the print before delivery (which the site states will add an extra day to delivery time). As I hadn’t heard anything about the preview I had to contact them to chase this up, which I eventually received 10 days after placing my order. I had a small query with the preview (location wasn’t mentioned on the star maps on the print) which I sent the day I received the email, but had to also chase up a response to this which I got 3 days later. By this point it was only 5 days before my Dad’s birthday, so I agreed for the preview to be printed (even though it wasn’t exactly what I wanted) in the hopes it’d be there on time, as I’d already paid for it! Two weeks after my, somewhat reluctant, approval for the preview to be printed I had to contact Blim & Blum again in an attempt to chase up the deliver of my purchase. Having placed my order on the 27th of September I didn’t actually receive my print until the 26th of October! I definitely won’t be ordering from here again - there are other companies who do similar prints that are great quality and come within a reasonable time frame (ordered a print from The Night Sky as an engagement gift for a friend which arrived within a week and was amazing quality). I’m not usually one to leave disappointing reviews, however the customer service provided by Blim and Blum was practically non existent, with no explanation provided to the delay in delivery of my purchase and no apology despite sending them a complaint regarding this. Most definitely would not recommend.
4 years ago
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Blim & Blum has a 4.0 average rating from 249 reviews

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