I've not even flown yet I am seriously concerned about BA as a reputable company. They used to be held in high esteem however, they wouldn't make the top 10 budget airlines today! No way of getting through to customer service. Wanted to amend a flight/car rental for a trip to Cyprus in july. The online service is always down, no way of amending a booking. A message comes up saying phone our customer service team to make changes. Phoned them 10 times, held on for hours listening to a recording of an apology for the wait. No one answered!!!!!!!, Before booking try and get in touch with them, you will change your mind, 100%. Don't say you weren't in warned!