BA has offered the worst customer service during the pandemic. The wait times when phoning are over an hour, and then the consultant will just drop the call half way through and you have to start again. I used to fly BA regularly so have had a number of flights that need rebooking etc. I won't be making any new bookings with this airline given the terrible service this past year.
3 years ago
British Airways has a
1.7
average rating
from
297
reviews
