Was supposed to fly from Ghana to London on 2/01/2022 but tested positive for COVID so my brother went to the airport to speak to BA desk regarding the results he said the lady he met was very welcoming and in few minutes they rescheduled my flight date to 14/01/2022 Then on the said day the flight delayed for 30 minutes and the staff kept apologising every 5 minutes till we boarded. The crew were extremely nice especially Mathew in particular who was very patient in dealing with a very demanding passenger who sat in front of me . Giving her extra food , drinks and explaining all her concerns for an economy passenger. I have taken BA to Accra over past five years and I must say this is the first time I was very impressed by their crew especially Mathew . I am looking forward to always travelling with them back home to Ghana and hopefully I will meet more Mathews Thanks Ahmed