If I could, I would give zero stars. Their own website sold us tickets with checked baggage, once I payed and checked it had no bag allowance. I have screen shots from their own website saying baggage is included in the ticket, but customer service says sorry, can't help you! And refund in this day and age takes 7-10 business days?? Also, chat service extremely slow and full of useless pleasentries.
1 year ago
British Airways has a
1.7
average rating
from
297
reviews
