British Airways did not make me happy on recent flight although I would not like to denigrate them entirely. I find it disappointing that an airline which used to have such a good reputation should now act like a budget airline even though their fares are much higher. BA used to leave newspapers for passengers to take before boarding but these are no longer available. They also used to offer complimentary tea, coffee, drinks or snacks but now you have to pay for them. These are only small perks but they make the difference between a first-class carrier and the rest.