Pathetic- I have phoned customer service about 6 times now and are just left to hold on for hours @7 pence a minute.. I emailed them to say the new times they changed my flights to is not convenient and they replied saying I should phone to change the flights. Its cost me a fortune in cost of phonecalls and time and I will be losing my whole families flights because THEY changed the times and to change on-line I have to pay fees. Unacceptable!!!!!!!!!!
6 years ago
British Airways has a
1.7
average rating
from
297
reviews
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