Horrible customer service! Called 15 times, left 4 messages and emailed twice. All with no response! I spent $64 on a hat that came too large. There policy says 30 days on returns. I’m going to lose out on the money! Don’t order from them. Go through amazon. They have better customer service. Super I fortunate. My husband and I have been wearing hats from this company for decades. I will never deal with them again.