Anonymous
This company is the biggest mess! I ordered $400 worth of clothing for my husband and did get it in time for Xmas. This was the only positive. My husband wears the shirt for 1 hour and a button falls off. Not a big deal, I just need an exchange. I contacted the business starting on 12/26/21. After 7...yes 7 times reaching out in every possible way....NOTHING. I got one response in mid-February and was instructed to give them info that they should have on file (ie. order #, shipping address, phone number, receipt, how i ordered it, etc. etc.) only to be ghosted. I reached out 2 more times until I was resonded to today. It's literally March 2nd and almost spring, my husband has not been able to wear his gift for over 2+ months! I was told that the shirt was sold out......except it wasn't. I emailed again with no response about it being in stock. I went ahead and ordered the damn thing myself and requested a refund. No email response, but I did get a notice that my refund was accepted. What in the actual F is going on? How do I know more than they do about their own inventory? Also, my refund was under the term OUT OF STOCK....which it wansn't, and they didnt even send a postage for return . So, they refunded me without getting the item back, and I ordered another one. Makes sense for a company, you get to keep the return? ..... not really. I will never order from them ever again.
2 years ago
Read Brixton Reviews
Brixton has a 1.2 average rating from 66 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial