I needed to modify an order. A simple problem. I attempted to contact Brixton immediately after order and before shipment. I called 12 times, waited on hold and was told to leave messages. I left two voice messages and sent two e-mails. I heard nothing. My order has now been shipped. I now am expected to pay for a return, restock fee and reorder ($32). This was the most frustrating experience I have had in 40 years of ordering on-line.