Went to Fashion Island store on a Saturday. Not one person was shopping. Three employee's behind the counter, all talking to each other, one folding t-shirts. We looked at the entire wall of hats, and found a pair of pants. Went to the dressing room that was 5 feet from the register, still not acknowledged. Tried the pants. Then went to put them back. Realized they were on sale, so back to the register to see how much they would be. Gal behind registers says, let me look. Other gentleman continues to fold clothes as if this is what makes the store money. Third gentleman moved towards front door. Transaction rang up we exited. Such a sad state of customer service.