I lost $29,400 to a fraudulent crypto exchange that suddenly shut down and stopped responding. I was embarrassed and angry. I contacted several “recovery” services, most of which seemed sketchy themselves. Then I found Mrs. Napua Francesca and her team. What impressed me immediately was their straightforwardness—no sugar-coating, no pressure. Just facts. They explained every step and warned me it wouldn’t be easy or quick. I appreciated their transparency. Over the next several weeks, they gathered evidence, kept me updated, and ultimately succeeded in retrieving my full amount. What sets them apart is not just competence but compassion. I wasn’t treated like a case number—I was treated like a person who needed help.