Horrendous experience with this travel agent. I paid over £1000 to go to Thailand, this was cancelled due to Covid in March 2020, it took over 3 years to get my money back. They removed their mobile number from their website, cut off live chats and phone calls. I gave up on getting the money back, they kept referring me to the airline and the airline kept referring me back to them. The single worst customer service I have experienced.
2 years ago
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