I booked a ticket with Emirates thorugh Budget air however could not take the flight due to covid-19. Emirates were willing to refund or reschedule my ticket but as it was booked through the agent budget air needed to make the request on my behalf. They have been contactable since March and have not responded to an umpteen number of emails. They have clearly pocketed my money and are not returning it! Worst experience I have had with any retail or booking agency ever!
4 years ago
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