I bought a washing machine seal which ripped within a week of fitting. I had paid £50 to have it fitted. I arranged another through the workman and paid for another seal. I then asked for a refund from buyspares. I had to pay postage and arranged proof of posting and a tracker service. I heard nothing and am currently in dispute as they keep asking for the same proofs which I keep sending but have not had my refund. I did point out I had had to pay twice for fitting for they have ignored this. I can prove they picked it up on 21/6 and one month later still no refund. They are incompetent and probably crooked. Do not use this company. There is no phone number and live chat dropped when I wrote my text about a refund.