Ordered a vacuum bag for the garden vacuum on 20th August, as it was showing in stock on the website. Order confirmed and informed delivery within 10 days.
Still nothing received 13 days later and no update. Emailed them (their live chat not working and no telephone number) to ask for an update and informed the product is OUT OF STOCK, and will be dispatched after 30th Sept.
Asked them why they had let the order go through if it was not in stock, and why they hadn’t updated me. No response to this whatsoever.
Asked them to cancel the order which they did.
Terrible service. I would be waiting over a month and probably longer if I hadn’t have got in touch.
Do not use this company
3 years ago
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