DO NOT RECOMMEND WHATSOEVER! Worst car purchasing experience ever. Similar with the other reviews below, no one from Carshop has contacted us a week after we paid £99 reservation fee. I had to call them and chase for the vehicle update and was promised that we would be contacted within the next 48 hours. and of course they never did. Requested for refund and hopefully i can get my money back. They are probably the least professional car dealership i have ever encountered.