Paid deposit to hold a car which turned out to be not quite right so salesgirl said she would sort out my refund done automatically. 2 months later found out no refund so called the store and told they would call me within 24 hrs, after no callback I contacted again with same answer and the called again to be told the refund dept had been notified but they had no response.
Reading other reviews here this appears a common problem, they are keen to take your money but don't want to give it back.
Poor service, will not use them again and advise others to go elsewhere. I am still waiting for a refund more than 2 months later.