I have never experience such horrifying experience from a car company. my family had to deal with about 2 months of horrific service with having them fix our vehicles, then having them to tell us that they could not fix our vehicles problem, then to have us having to trade in the vehicle back to them to where they gave us less than what we owed "because the vehicle they sold us was not drivable". because they could not fix it. Having us no choice but to purchase another vehicle from them with an interest rate of 11.99 percent. What a horrific experience for my family. DO NOT go to CARSHOP for service, finance, purchase or have a minute to speak with their sales departments. All of they above were poor in my rating. less than one star.