This company is totally not trust-worthy! I am a client buying a car from CarShop late Oct 2021. Every single time one staff is telling me one thing, another staff is telling me a totally different story - from car test drive, purchase and after-sale support. Before I did the purchase, the salesperson is telling me insurance can cover 4-5 persons of different relations, while at last process of payment with their finance staff, they say they could only accept spouse. When I am promised for 5-day drive away insurance - due to a fault by their staff who started the insurance before my payment confirmation, I was asked to accept the insurance being started before my payment confirmation, and this would shorten my protection coverage period and at first they refuse to arrange the insurance starting on the purchase day for me before my payment is done. (While at last they changed and could do for me - but I would need to argue before I could get what I should have) Third, around 1 week after my purchase, my car could not start when I jumped in. I called CarShop hotline and they say they could not arrange investigation & repair service until 2 weeks' time, and they offer me to self arrange a local garage to do the repair and checking, while CarShop would arrange recovery service and they promised they would handle payment for me instead of my upfront payment and reimbursement process. On a call to CarShop to check the time of arrival of the towing service, another staff of CarShop told me that they could not handle payment for me and I would need to do up-front payment. That's a total different story again. After all, from my experience of purchase & after sales support with CarShop, they are totally not trust-worthy.