Carshop Sheffield have a system in place where you pay £99 deposit to put a car on hold. If you do not purchase the car the deposit is returned straight back to you. On Friday 18.02.22 this payment was made over the phone. On 19.02.22 I visited the shop the car was not purchased. It is now the 24.02.22 I am still waiting for my refund I have called 3 times in the last 3 days and been told that I will receive a call and they would chase up what is going on still nothing. Absolutely shocking the way they lie about things to get you to fall into the trap for me it is the principal shocking.