Kate Colclough
Literally sold an unroadworthy car. Car was making a terrible noise as well as noisy power steering day after purchase reported to them told they couldn't get it in for 38 days but that it was safe to drive as it just pasted an mot. Took in was accused of lying about the noise till I took the mechanic out in it who found it to have a broken coil spring so wasn't safe to drive and shouldn't of passed mot. Repaired I picked it up still excessively noisey steering and then a brake warning light came on took straight back to be called a liar again because the light went off. Said I wanted to exchange the car to be told there isn't anything wrong with the car and the steering probably needs oil. Now having to involve the finance company motor ombudsman dvsa trading standards etc have not had car for a week now. Wakefield manager and Manchester brand manager saying that I won't get anywhere with this and to pick car up. But if they seen it within 30 days there would have been no issue they not bothered the car should have never passes an mot and all their checks. Disgusting service and attitude and basically told to take car and trade it in thus losing myself money but as they said they lose money if they swap it so a big company like that is more concerned about themselves losing money than the fact I was driving a dangerous car
2 years ago
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