Purchased a lovely mini from Carshop Bristol and we are happy. However, upon returning home we noticed that the floor mats and boot floor shelf was missing. It clearly stated in the advert these were there. Trying to get hold of them is now like trying to get blood out of a stone. 45 phone calls and several emails in the past two weeks and have got nowhere. Shocking service and is going against trading standards, who now we are contacting.