Bought a car from carshop. Looked online and reserved prior to visiting. All went well from sales point, not to pushy upselling etc. The problem is the after-sales team- or lack of them. I have had electrical, mechanical and paint failure issues since first day of ownership. Now 6 weeks down the line, still no promise of plan to repair or address any of the issues. The car has spent the last 3 weeks just sat outside the house for fear of damaging the engine. Broken promises time after time about ringing back, arranging approval for repairs etc. Each call/email takes 3-5 days to get a reply. I think they are trying to drag/delay until warranty (paid extra) kicks in. Have now handed to Finance company to arbitrate- although difficult to do that when one party wont communicate-Carshop. Have given them 7 days to arrange collection/drop off and full refund (in writing) but again no feedback or replies. Messaged store manager directly- no reply. Be Warned- I am not saying the issues with the vehicle are their fault, but their lack of any honest attempt to resolve and fix is, I suspect sadly at the end of next week, I will have to start legal proceedings and take them to court to get my money back. Good luck with your sale -This is all via Swindon Branch for people looking there~! Have to be honest, probably my worst car purchase experience ever in 30years :( I would still leave 1 star- as the sales team were pretty good. BUYERS BEWARE- buy at your own risk- see other previous negative reviews with the same problems.