CarShop Northampton
There is such a huge turn over of cars, the staff didn't seem to have a clue what they had on the lot.
We reserved a car advertised with 13,000 miles on the clock. Lovely! Prior to a test drive we checked it's MOT history online to find it had done over 41,000. During the test drive we brought this up. Naturally we asked if the price could be reduced to match the new tripled+ mileage - nope. After a bit of persuasion they offered £150 off... pretty lame.
We asked if they could price match to another Audi we found at another branch. Nope. They don't price match cars within the company.
We asked if they could extend the reservation period by a day so we could consider further. This seemed like such hard work, I said don't worry we'll stay within our time. However they've already put it back online.
Essentially they really do not care about you, your experience, or the car you drive off with. They'll be another customer along soon anyway.