Terrible when it counts. Buy car, 2 hours later engine management light on, booked in to be checked. 6 days later total failure. Will not start. Immobilised. Have to organise own recovery to them to be looked at. No support in the meantime no courtesy car - no courtesy at all actually! Pending some answer but refusing to make any decisions to refund/repair or return my PX vehicle which is still on site. Generally being really unhelpful and hiding behind x days to look at it. Where is your sense of urgency? Still time to get on top of this and provide some customer service - lets see.