I had put a deposit (Tues) on my car and booked in a time to collect (1pm Sunday ) after meeting the guy at the dealership he then tried selling me their finance even though I had cash ready to buy the car. The car needed a little bit of work and it wasn’t ready even though I was told it was and I could collect it anytime from the Tuesday when I paid my deposit but I could get in until Sunday. It actually still finished so I had to wait, also I was unaware of any paintwork needed as it stunk of paint but only needed a plastic trim replacing. No one could tell me what work was done to it! Then I was told I had to paid a £150 admin fee and another £20 for something to do with MOT! This was never mentioned to me when I paid the deposit and I was prepared to walk and not buy the car as I had seen one elsewhere the same price. The manager simply clicked these fees away after I argued the fact this payment was not relevant. I’m just not happy with the service I have received and no seemed to really know what to tell me. I’ve never bought a car from a sales garage before and it was a painful experience from start to finish. I needed to be somewhere and missed it because I was sat in the sales room for 3 hours for no reason at all. I simple wanted to come in, pay, drive away but it has been dragged out. A disappointing experience to say the least as this was a big purchase for me and has eaten into most of my day sitting while nothing much was done. In finally getting keys after 3 hrs 15 minutes there was something else missing in the car and it hadn’t been cleaned after the repairs so was filthy inside. The manager wasn’t interested. How can a car be sold not shining inside! Speaking nearly 9k and it was disgusting! I’m livid now as my whole day has been taken up by sitting in a car sales room getting passed around. What should have been an easy transaction has been awful. Eventually left after nearly 5 hours, the manager wasn’t interested in anything I had to say!!