I firstly went to Cargiant to see a car. their finance company said I could borrow up to £20000. before I got there the car I wanted was sold. as there was no other car I liked I visited your site. I found a car I liked and applied for finance. I was pre approved and phoned up to complete the finance. I was then told because I had applied before about two months ago the woman said she would not put me forward again. I told her I had been approved for finance at Cargiant and she said well go back there and get a car. I was shocked that your employees would turn away a customer and tell them to go to another dealer. the car I have at the moment came from your Norwich branch but I don't think I will be returning to you after such a rude employee.