Suzanne
Bought a car last month, within 7 days he reported a fault with the radio system, was told to bring it in next week (3 weeks later) so I’ve had to put up with the radio and sat nav switching itself off on average 2-3 times per journey. Within the 7 days warranty I asked that I wouldn’t be out of pocket otherwise I would have returned the car there and then. Rang someone last week to confirm that I would have a courtesy car, they said likely but someone will ring back. No one did so rang again today to be told that I will have one of one is available?! I paid £15,000 for this car. I expect it to work or at least be compensated and not out of pocket for at the least a taxi home and back to collect the car. I asked to speak to the manager but was told I couldn’t. Absolutely disgusted. I will be demanding a courtesy car or will be returning this vehicle.
3 years ago
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