The direction book is oversimplified. Myself, I prefer a nice long book to read explaining the theorem behind the machine and why I've made an ingenious choice. The overall aesthetic is fine and I'm really excited to try this piece but it has been a no go thus far. I still require additional support, I don't see any response in my email yet but they sent me a survey and some bag of replacement seals that well, I don't know where they go, it's not the one I need. Maybe they sent me the replacement seals for a different model. PLEASE REFER TO SUPPORT I don't really think it was my fault, the guy at down in the valley Golden Valley needs to SMOKE MORE he says he's never cleaned his pipe apart that much before. Well, did you read the instruction book? With Storz & Bickel it says you need a course in the product before you know how to use it. Read all the instructions first. Makes sense to me. And there are a lot more instructions. The first thing I did was read the book, look at each item as the term is defined in the lexicon. I was naturally, a bit sceptical about a water containing vape. I have the Randys chill which even had a longer instruction book and it was easier to use but overall less satisfying than the cloudious due to small size and concentrate clogging. The city pumped some kind of nasty gas through the sewers so my Mighty was ruined by the internal stench but it helped break down the smell at least. So I thought, I don't want nothing to do with this vape if I can't clean out the weird mix that the oil and water will make. So in the instruction book it says, use the included tool to loosen the perforated ring, I thought that was pretty interesting. So that didn't really work for me it bent the included tool. I have no idea what tool in the world could get the perforated ring off. It also states, use the included tool to fish out the rubber seals at the bottom of the water chamber. The tool is way sharper than it needs to be its going to poke holes in the seals. I got one of the seals out but I couldn't figure out how to get the one below that. the seal around the inner rim came out but it was slightly damaged so I sent for a replacement. They sent me seals that don't match the three seals used in the cloudious. My unit leaks the water and it's not usable. I sent an email back to support but haven't heard back. I still need new seals. I think they sent me the seals for a different model. Other than that it's a pretty cool design. The percolation is a welcome innovation. Maybe a bigger herb chamber. The stir stick is also a welcome development. The big metal tube with a rubber seal on the top. What does it do? If the air bubbles from the percolated ring why a big tangy stainless tower to bang the glass against? Dracoshempemporium@hotmail.com please send me some new seals I want to try the product again.