Cloudious9 Reviews

Name: Cloudious9
Rating: 4.37

4.4 Rating 1,262 Reviews

84 %

of reviewers recommend Cloudious9

4.4

Based on 1,262 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Email:

richard@cloudious9.com

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Cloudious9 5 star review on 11th March 2025

JASON DAHL

Cloudious9 5 star review on 29th October 2024

Jon Crissman

Cloudious9 5 star review on 20th February 2024

Michael Pittman Michael Pittman

Cloudious9 5 star review on 26th August 2023

Anonymous

Anonymous // 01/01/2019

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“Cloudious9 support and products are top tier”

Helpful Report

Posted 1 day ago

“Reasonably durable construction. Easy to operate. Instant conversation piece. Wish it was USB-C instead of micro-USB, but the magnetic charging goes a long way to mitigate that, truly, out-dated technology.”

Helpful Report

Posted 1 day ago

“This is the best thing I have ever owned is the Carti9. Complete game changer. Makes delivery so smooth. This is the second one I have owned because we loved the one we won at a raffle earlier this year we grabbed another one and the new metal ring to lock the tube in place is an extra nice feature making it super sturdy. I also love as a company you stand behind your products and go above and beyond in the customer service department. My cousin loved our carti9 so much she ordered one herself sadly it was broke upon delivery. When she emailed support you guys immediatly sent out a new package to her. Amazing products and amazing company!”

Helpful Report

Posted 1 week ago

“OMG your god, this device no that’s not the right word this revolutionary device has blown away my expectations like really guys. if your wondering or questioning withering to get it. You should just fu;&(@ buy it it’s amazing.”

Helpful Report

Posted 1 week ago

“Would have prefered to purchase this locally. Order took 2+ days to ship and has been almost 12 days (from purchase) for item to be received.”

Helpful Report

Posted 1 week ago

“BRING BACK STREAMLINE DESIGN keep push through, just change it to "on" does seem to need a higher temp ... bigger bowl? more expansion chamber? not bad could also use a "stealth mode"...i put mine in a sock”

Helpful Report

Posted 2 weeks ago

“Ordered 2 weeks ago and still haven't received it. Ordering from another vendor.”

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Posted 2 weeks ago

“I made a purchase and it has not been shipped in almost 7 days. No communication and I can not track anything because only a label was created.”

Helpful Report

Posted 3 weeks ago

“Excellent customer service. Responses are always very fast and actually resolve the issue.”

Helpful Report

Posted 3 weeks ago

“Great product. Ingenious design. Solid build. Feels good in your hands. Five power levels but I only ever needed the lowest two. This hits come out solid and cool. And the best part, you can take a solid rip instead of a timid sip. Only one downside, and I know I'm being picky here, but the unit has to be pretty much vertical to get good water filtration. I understand that's how physics works, and I had always had to lean forward on the couch to hit my old Graffix, but this is 2025. Maybe some type of mouthpiece adapter so you can lean back a little. :-) Absolutely fantastic product.”

Helpful Report

Posted 3 weeks ago

“I ordered a hydrology 9 nx and it had defective electronics. Cloudious made sure I had a replacement. This companymakes a great product and will be sure that you are supported in loving their products. Have no fear whatsoever in purchasing any of Cloudious 9’s products, you will enjoy them.”

Helpful Report

Posted 1 month ago

“Good price and works well. This is my second one.”

Helpful Report

Posted 2 months ago

“Great product, would buy again.”

Helpful Report

Posted 2 months ago

“First impressions are great. Takes a few sessions to dial in your preferences with how much to pack and what temp to select. Only downside for heavy users is long charging time to reach a full charge.”

Helpful Report

Posted 2 months ago

“This is the 3rd battery I’ve purchased. It never works right. Now the heating element isn’t working. I’ve had 2 other models from you. I’m going to look for another brand at this time.”

Helpful Report

Posted 3 months ago

“I ordered a replacement glass for my Hydrology9 NX. Purchasing process was easy and streamlined. The delivery timing was excellent. However, the wrong product was shipped. Instead of what I ordered, a Carti9 arrived. I got a hold of customer service. Theu said theu are fixing the problem and shipping the correct item, but no i wait for another week. 😮‍💨”

Helpful Report

Posted 3 months ago

“After a year of use I find that I still love the NX; however, I need unavailable parts, and after months and months, they are STILL not available. That's a deal killer.”

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Posted 3 months ago

“This is my second one. My first one, RIP, just quit going and started blinking at me. Love the new pink color. It feels bulkier than the last, in a good way. I have neuropathy, so this is a lifesaver. Absolutely love them!”

Cloudious9 5 star review on 9th July 2025

Helpful Report

Posted 3 months ago

“All the Cloudious9 Products that I've used are well-made and well-thought-out. Their products are a testament to creativity.”

Helpful Report

Posted 3 months ago

“Fragile glass but if you don’t break it, it’s the shiznit”

Helpful Report

Posted 4 months ago

Cloudious9 is rated 4.4 based on 1,262 reviews