I have been spending up to $800 per month with Coles. I received an email that states at the top my name and here's $25 off when you spend $100.I placed an order yesterday total cost $400 plus and did not receive the $25 off I rang and spoke to customer service and the guy said it will come off when you receive your invoice. Order came today and no $25 off rang Coles and they said I wasn't entitled to the discount and its in the terms and conditions that it only apply's to Unilever products. What a joke I had to scroll to the very end of the email and in very fine print it was mentioned. SHAME on you Coles misleading and GOODBYE My $800 per month will never cross your online service again Supervisor would not even come to the phone.