The stove arrived on time and in perfect condition; ordering and delivery were perfect. On first trial, however, the auger did not work properly and pellets would not feed. The problem was that the set screw in the base of the auger did not engage the shaft of the auger motor and could not be screwed in far enough to engage. The threads in the base of the auger seemed to be fouled. I bought a 6mm-1.00 tap to cut or clear the threads. After re-cutting the threads the set screw engaged the shaft just fine; the auger turns and the stove now works beautifully. I am very happy with the purchase.