The stove works great. But you have a problem with the cast iron fire box. I’ve had to order several because of cracking. I was told you were working on it but it’s taking too long. Your rep said the Pacific NW is having more of these problems because of our hotter pellets. I doubt that. Have you checked with other manufactures in our area to see if their stoves are experiencing the same thing. You provide a good product and service but this issue is sullying your brand. You need to rectify this issue quickly.
3 years ago
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