I am so very pleased with Comfortbilt. I previously owned a pellet stove from another American based brand and when I had a problem, as inevitably happens with all such stoves (things wear out, etc) it was difficult to work on the stove itself, source parts, speak to people, etc. That is not the case with Comfortbilt. Their techs are top notch, friendly and willing to help. The stoves are fairly easy and straightforward to replace parts. Comfortbilt does honor their warranties and they do it all with a smile. The stove itself is awesome. Powerful and packs a heating punch! I heat the entirety of my 1500 square foot home with the HP50 and after it reaches temperature maintains that heat in the house on the lowest setting. While I expect my stove to last for a long time to come, if I find myself in the market for another, it will already be a Comfortbilt!