We needed an oven by a certain date, call Yourselves and were told if we placed an order by 12:30 on this date the goods would arrive on the Wednesday. We then bought the oven following the instructions provided in good faith that we would receive our goods on the stated date. We even rang your phone line to have this confirmed after we made the purchase. This was again confirmed that we would receive the oven on the Wednesday and we should await an email with details. We got the email Tuesday night stating we would receive the oven in 3-7 days?! When this was queried we were told it would be arriving the Friday and there was nothing you could do about it but you would speak to the person who told us Wednesday as they shouldn't have!!! If we had if been told the truth in the first place we could have bought an Oven elsewhere and had it on time. Considering it was a business transaction the repercussions of these lies cost us a lot of revenue. Never receivd a response to our email of complaint either. Would not be using this company again. If your a business steer clear of these.