2.30pm 29/10/20 Corgi customer care rang to say sorry they have just spoken to Corgi and they didnt have my details so i pointed out they told me that 2 hrs ago why wasnt it sorted then !!!!!!!!!!!!!.................................12.32pm 29/10/20. after 30 minutes on hold i have now been told that they did not give all my details to Baxi so that is why i have not been contacted PLEASE avoid this company !!!!!!!!!!!!!!!!!!!!!!!.............................. 11.55am 29/10/20 Day 4 of an 82yr old without water or heating !! Still no response or communication called twice received automated message saying unable to take call .................................................................... 15.50 pm 28-10-20 So 5 hours still no contact since Corgi responded to this Review ............................................................................................................................ Called corgi as the boiler in my 82 year old father in laws granny flat lost pressure and had a fan fault once pressurised up. Engineer came the next day around 14 hrs wait. I knew instantly he was out of his depth the he said the boiler had some water in which i know categorically it did not before he arrived ( i sold heating systems for Npower and checked ) Engineer then asked to borrow my wifes hair dryer as he couldnt get the boiler dry. Engineer left the property promising he was going to get parts only to receive a call 1 hour later to say he had been pulled off the job due to costs and Corgi would Pass it to Baxi SERIOUSLY !! so I went and looked at the boiler to discover it was soaking wet and no power. I have been told that it will be another 48hrs before i will get a call from Baxi so my 82 year old father in law will be without heating or hot water for 4 days