It has taken over 4 weeks to fix my disabled sisters boiler, two corgi engineers could not fix it , in the end an engineer from the company who makes the boiler ( Worcester) was called out, he had fixed the problem in just over 1.30 hours, it appears there were various seals missing, screws missing and a pressure screw double threaded which had the boiler been working it would have caused the boiler to blow up. In the words of the Worcester engineer ,Quote” whoever worked on the boiler had done a bodge job” Unquote . The customer service agent I originally spoke to did not have the courtesy to ring me back when a time was agreed, she went on holiday without passing over the complaint to anyone, I only found out whilst speaking to another customer service agent who was very helpful. CORGI , are you employing “ Mickey Mouse” engineers who do not know what they are doing? Who is going to pay to have the water damage to my sisters ceiling caused by the boiler, you have had the pictures I have sent you.