I contacted Corgi in November initially as I was experiencing low water pressure and it it affected the heating flow. This was corrected with a new part being supplied 3 weeks later, and i being charged £60 excess fee. However, another problem emerged after the part was installed, as the hot water flow would start hot but turn very cold, and to eliminate what i thought was a plumbing problem, i called the plumber who installed my mixer shower end of ?February 2020. He came out immediately on 22/12/2020 and checked the shower mixer and all the taps, and realised its a boiler problem. I contacted Corgi again on 23/12/20 and rang them persistently, even today 26/12 and I'm still waiting for a call back and some reassurance when they can get an engineer out to me. In the meantime, my family and myself have not had any hot water from the taps over the Christmas period. An unhappy Customer