My brother-in -law who is nearly 90 and my sister who is recovering from treatment for cancer hve been without heating and hot water for 11 days. Yesterday, day 10, an engineer came to fix the problen but had the wrong part for the wrong boiler. It is an absolute disgrace as they were made fully aware of the vunerability of teir customers. It has a profound effect on their physical and mental health. Would not recommend this service. Wendy Newell.
4 years ago
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