Cos--do they make "hair shirts?" I've been an enthusiastic cos shopper for years and a recommender to friends--but a recent episode with a tshirt makes me wonder about their customer service and their cotton sources--I bought a soccer stripped tshirt at the end of last summer, threw it in the wash and put it away--when I took it out the white stripes looked gray--on closer exam, it was covered with tiny hairs--I thought it was the dog--i used my clothing roller and it kept pulling up more hairs, I tunred it inside out--hairs there too--another washing, another brushing, and more hairs emerged--I called Cos and asked them to examine it--was it something I did, I live in an apartment building with group washing machines afterall--or was it in the fabric. If they would send a label, I'd return the shirt--I was passed along to numerous supervisors and finally one agreed, though it wasn't company policy to send a label--it's been over a month and all I've received is a notice, they are closing my case, I wrote them back, and its been a digital silence--meanwhile, I've brush-rolled several of my other cos t's and found those same small black hairs--they aren't on my non-cos shirts. With their new emphasis on sustainability and conscientious sourcing you would think quality control would be interested--customer service certainly wasn't.