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Anonymous
Poor returns policy. Ordered online and when I received the product, found it didn’t suit me. Tried to rerun online but would have to pay postage. Took the item to a store to return and was told I am only able to return online which means paying postage. This is an archaic way of managing returns and not very customer centric. I won’t be buying from Cos again.
1 year ago
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COS has a 2.4 average rating from 58 reviews
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