Terrible service. I have returned my item because it didn't fit, was to small + the quality for 270eu shoes was really poor. It's now over a month since my return and I still haven't received the refund. The costumer service doesn't want to help and tells me to contact Klarna the service provider they use. Klarna is completely ignoring the case and constant telling me they tried to contact me when I haven't received anything and asks to wait for the other team member to contact me. So its just complete waist of time and energy on some not doing there job and for not following there terms and conditions!