When you're looking for an online platform to get a custom ring made, you're often skeptical at first about whether the business is legitimate, or at least I was. After speaking with Emily from CustomMade, that skepticism disappeared. The process was so much easier than I thought, and the communication was so excellent. If I had a question, they would respond within a day, if not within a couple of hours, and they laid out each step so that there was no miscommunication. Once the ring was completed, they sent it to me in a nice box with everything I needed for that special moment. I started looking for an engagement ring, skeptical of doing it online, and now I can't say enough about how great CustomMade has been. I look forward to using them in the future to create more jewelry for my future wife.