The team at Custommade was friendly, professional, transparent, fast, and excellent to work with every step of the way. In the year and a half I have worked with them, there were multiple redesigns, hiccups on my end with sourcing my own gems, and unforseen delays. Every step of the way they were understanding and worked with me to make the rings perfect, no pressure ever for me to get things done. Once the ring was presented to my Finace, and she said yes, she needed it resized and 2 of the gems removed (I thought they were more recessed, 100% on me, not custommade) and I am currently in the process of getting those changes made at no cost to myself and absolutely 0 hassle. They are an incredible team of people who make gorgeous jewlery and I will 100% be recommending them to anyone who will listen!