Hi there Sorry to write this review . I was bought the afternoon tea by my step daughter for my birthday . I doubled it up for a celebration with my partners birthday too and arranged for the 27th Feb - special afternoon for the family . Firstly I was surprised to pay another £6.00 to have it delivered. So now I’m effectively paying for my own birthday present . These items I imagine are usually gifts . Then it didn’t arrive on the overnight DPD delivery or the next day . It arrived late morning on the 29th - and was off . Clearly been near something warm during its 3 days somewhere . I told the driver and he was rather rude and basically said You didn’t process it in time . Suppliers fault . So now the customer is caught between the delivery and the supplier basically blaming each other to me . Your email stated courier error . I tried calling you on the Monday and Tuesday 29th / 30th but never reached anyone . You sent an email to offer me a £10.00 gift voucher . So effectively - between my daughter and myself we paid £26.00 for nothing . 2 tiny jam jars that can be kept . I’ll let your company decide how to proceed . Customer - lose lose lose . And the actual reason - which was a birthday celebration - supposed to be special because we work frontline on the covid wards . I know I replied thank you to the £10.00 voucher - that’s just my natural politeness but on reflection . The whole experience has left a rubbish feeling inside . Shouldn’t you have re-sent the afternoon tea immediately - with an extra apology scone on top ? Yes - I would like somebody to call me about this . Regards . Paula