I ordered a postable Lemon Drizzle Cake as a birthday cake including a birthday message. To cut a very long story short the cake arrived 3 days after the day I had specified. It was clear from the minute it was dispatched it would be late and all they did was suggest I try to contact DPD myself and sort it out. The cake arrived too late for the birthday and was described as “dry and quite solid” which is an achievement for lemon drizzle! The birthday message is a sticky label which the recipient struggled to find so don’t bother paying the extra £3.50 for that. I had never used the company before, and I will not be using them again. They refuse to refund me offering only the £6 delivery charge and a gift voucher (no use to me). The company needs to take a long hard look at themselves and get some training on Customer Service! Warning – don’t buy a wedding cake from them for heaven’s sake. It probably will not arrive on time for the wedding but they’ll say that’s ok DPD let them down. The one star is for the packaging which was very good.