We were asked if we could give our son some of your brownies instead of an Easter egg, which we did. We were told they are the best brownies ever. I didn’t need to contact customer service. I asked for delivery on Easter Saturday, half expecting them to be delivered earlier, which l didn’t want. I am pleased to say they were delivered on time much to the delight of the recipient and have been thoroughly enjoyed. I was kept up to date with their whereabouts and delivery at all times. I have only given 4 stars as l feel delivery is very expensive for brownies, much more than other companies but the brownies themselves certainly deserve 5 stars.