Specific cake ordered well in advance of my husbands birthday. We were unable to celebrate together as he works in UK, but our home is in Cyprus as, due to Covid he was unable to fly home. Cake was delivered on time, however although the label indicated the correct cake, it was actually incorrect in the tin and of a lesser value! The slip inside the tin was for yet another different cake! No response from email and over 200 attempts from my daughter and myself to reach them by phone. The matter was eventually recified over a week later, again we had to chase by email