Delivery didn’t arrive on selected date, and I did not hear from management that it would be late. After reaching out, I got an excuse for it being a busy holiday (yes, that’s exactly why I ordered from this company as they claimed to deliver on Valentine’s Day), and they offered me a gift certificate over the only appropriate remedy - a full refund, as I would not have ordered in the first place had they not offered delivery on Valentine’s Day. The treats themselves were tasty according to the receiver but not anything to right home about compared to other delivery services I’ve used in the past 3 years since I started sending treats to my partner for special occasions.